The operational office of the Group in St.-Petersburg started functioning in 1999.

Its main activities are:

• arrangements for transport of cargo by all modes of transport "from door to door";
• selection of optimum routes according to orders;
• paying freight to carriers;
• chartering of sea and river tonnage;
• surveyor operations;
• cargo insurance;
• warehouse and customs operations in St.-Petersburg;
• cargo tracing and information support of consignors;
• transport of general cargo, including large and middle sized containers;
• transport of liquid (including dangerous) cargo in Russia and abroad in tank-containers and flexitanks;
• selection of an optimum package type and transport equipment for general, liquid dangerous and non-dangerous cargo;
• assistance in obtaining reference documents (drawings, calculations) on stowage and fastening cargo on open railway platforms;
• assistance in obtaining permits for rail transport of cargo under special conditions;
• assistance in obtaining documents for sea transport of general, bulk and dangerous cargo (information on cargo, the declaration on dangerous cargo, the certificate on cargo stuffing in a container, the certificate of conformity of packaging to international requirements and other declarations and certificates).